Effective Date: 17.10.2024

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At RL GROW, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services.

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1. Information We Collect

We collect personal information when you voluntarily submit it through the contact form on our website. The personal data we collect includes:

•Name

•Email address

•Subject

•Message content

We do not collect any personal data automatically (e.g., through cookies or tracking technologies), except for what is necessary for analytics.

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2. Purpose of Data Collection

We collect your data for the following purposes:

•To respond to your inquiries or communications

•To send newsletters and marketing materials

•To improve user experience and enhance our services

•To analyze website performance and improve SEO

We do not sell or share your personal data with third parties.

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3. Use of Third-Party Services

We use the following third-party services to help us manage data:

•Google Analytics: We use Google Analytics to collect anonymized data for website performance analysis and SEO improvement. This data does not identify individual users.

•Mailchimp: We use Mailchimp to manage our newsletters and marketing communications. By signing up for our newsletter, you agree to Mailchimp’s privacy policy, and you can update or delete your data through the Mailchimp platform.

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4. Data Storage and Retention

Your personal data is stored securely on cloud-based servers and third-party services like Mailchimp. We retain your data indefinitely, unless you request its deletion. You can request deletion or modification of your personal information at any time by contacting us or managing your preferences via Mailchimp.

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5. User Rights

You have the right to:

•Access the personal information we hold about you

•Request correction or deletion of your personal information

•Opt-out of marketing communications

To exercise any of these rights, you can unsubscribe directly from our emails via Mailchimp or contact us at info@rlgrow.com

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6. Cookies and Analytics

We do not use cookies for marketing or tracking purposes. However, we use Google Analytics to gather anonymous data for website analytics and performance tracking. This helps us understand how users interact with our site and improve the user experience.

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7. Data Security

We take the security of your data seriously and use secure third-party services like Mailchimp to protect it. These services implement appropriate security measures, such as encryption and secure servers, to safeguard your data.

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8. Children’s Privacy

Our website and services are not intended for individuals under 18, and we do not knowingly collect data from children.

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9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you via email or post a notification on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: RL GROW Email: info@rlgrow.com